To provide administrative, operational, and driver management support to the logistics department, ensuring efficient fleet utilization, compliance with company policies, and smooth coordination of courier operations.
Key Responsibilities
Fleet & Driver Management
• Allocate drivers to trips based on workload, vehicle availability, and fatigue management policies.
• Monitor driver mileage, trip logs, and performance records.
• Enforce driver compliance with company policies, safety standards, and reporting times.
• Coordinate driver induction, training, and disciplinary procedures in collaboration with HR.
• Maintain a driver roster and ensure fair distribution of assignments.
Clerical & Administrative Duties
• Prepare delivery notes, waybills, and trip allocation sheets.
• Maintain filing systems for contracts, insurance, licenses, and compliance documents.
• Handle correspondence, emails, and internal communication related to logistics operations.
• Record minutes of logistics meetings and circulate action points.
• Support payroll processing by submitting accurate driver attendance and mileage reports. Operational Coordination
• Schedule and monitor deliveries, ensuring timely dispatch and customer satisfaction.
• Liaise with third-party logistics providers to optimize service delivery.
• Assist in route planning and allocation of resources. Data & Reporting
• Compile monthly logistics performance reports (trips, distances, fuel efficiency, third-party reliance).
• Use Excel/ERP systems to generate compliance dashboards and operational summaries.
• Provide actionable insights to management for continuous improvement.
Qualifications & Skills
• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
2–3 years’ experience in logistics administration, fleet operations, or driver management.
• Proficiency in Excel, ERP/SAP systems, and digital reporting tools.
• Strong organizational and communication skills.
• Knowledge of compliance standards in courier/logistics operations.