Key Responsibilities:
- Coordinate vacancy advertising, application screening, interviews, reference checks, onboarding and recruitment tracking.
- Prepare and maintain contracts, appointment letters, probation documentation, transfers, confirmations and approved HR correspondence.
- Maintain accurate and confidential employee files, attendance, leave, disciplinary records and HR databases.
- Support managers with grievances, investigations, disciplinary processes and conflict resolution in a fair and professional manner.
- Coordinate probation reviews, performance appraisals, training activities and employee-development follow-up.
- Prepare monthly HR reports covering recruitment, headcount, turnover, absenteeism, leave, training and employee-relations matters.
- Support HR policy implementation and monitor compliance with the Ghana Labour Act, company standards and employment-record requirements.
- Support workforce planning, employee engagement and HR activities at Group locations when required.
Qualifications And Experience:
- Bachelor’s degree in Human Resource Management, Business Administration, Industrial Relations, Psychology or a related discipline.
- At least three years of relevant HR experience, preferably within hospitality, food service, retail or another fast-paced environment.
- Good working knowledge of the Ghana Labour Act, HR policies and employment practices.
- Professional HR certification such as CIHRM, CIPD, SHRM, HRCI or equivalent is an advantage.
- Proficiency in Microsoft Word and Excel; HR information-system or recruitment-tracking experience is an advantage.
- Excellent communication, report-writing and organisational skills, with demonstrated confidentiality, sound judgement, accountability and integrity.
Core Competencies:
- HR administration
- Recruitment
- Employee relations
- Labour-law compliance
- Confidentiality
- Report writing
- Organisation
- Professional judgement
Working Conditions: The role is Head Office based, with travel to Group locations and occasional extended hours during major HR exercises or urgent matters.
Location: Accra, Ghana; travel to Group locations as required
Salary: Attractive
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