Systems Administrator

Role Purpose

Install, configure, and maintain operating systems and software. Troubleshoot issues, manage user accounts, and contribute to system-related projects for seamless IT operations.

• Install, configure, and maintain operating systems and software.
• Troubleshoot hardware and software issues.
• Manage user accounts and access permissions.
• Perform system backups and recovery.
• Collaborate with other IT teams for system-related projects.

Technical Competency

• Proficient in operating system installation and configuration.
• Troubleshooting skills for hardware and software issues.
• Familiarity with virtualization technologies (VMware, Hyper-V).
• Experience in system backups and recovery.
• Knowledge of scripting languages (PowerShell, Bash).
• Strong project and operations management skills
• Excellent Leadership skills
• Experience in producing daily reports relative to benchmarks and KPI’s
• Excellent communication skills (Oral and Written)
• Computer literacy skills
• Team player
• Time conscious
• Ability to display ownership of project and task

Personal Competency

• Strong interpersonal skills
• Ability to build strong customer relationships
• Problem solving and analytical skills
• Skill in prioritizing obligations
• Attention to detail
• Excellent time management and organization
• The ability to handle pressure and meet deadlines

Education

• Bachelor’s degree in information technology or a related field.
• Proven experience in systems administration and management.
• Strong leadership and communication skills.
• In-depth knowledge of IT systems and infrastructure.
• Relevant certifications such as ITIL or PMP are advantageous.