Sales Associate – Sales Agent

Sales Associate – Sales Agent

Job function: Customer Success
Designation: Sales Associate
Employment Type: Contract
Workplace Type: Onsite
Location: Harare, Zimbabwe

Job role
Paynow is Zimbabwe’s leading online payments platform, enabling businesses and consumers to make and receive payments through multiple digital payment channels.

In this role, You will build and grow a network of agent partners — FMCG retailers, service stations, pharmacy chains, and alternative channel operators — who bring Paynow’s payment services directly into the communities that need them most.

Key Responsibilities
Recruiting, signing, and activating a minimum of 10 agent network partners within the first 90 days, with each partner actively transacting by Day 90 and in accordance with company goal aligned quarterly targets thereafter
Maintaining pipeline coverage of 3x target across the agent network vertical at all times, with CRM data accuracy of 95%+.
Conducting a minimum of 10 external meetings per week by Day 90, with every meeting structured through the full IDEA consultative framework.
Delivering structured onboarding for 100% of signed agent partners within agreed SLA, with first transaction achieved within 30 days of signing.
Submitting daily EOD activity reports and weekly pipeline reports to the Payer Division Head to agreed format and timing.
Achieving IDEA fluency milestones at each 30/60/90 checkpoint, progressing to instinctive consultative discovery with prospects articulating their own pain without prompting.
Contributing accurately and on time to the division’s monthly P&L review and quarterly BSC KPI submission.

Required Experience
2–3 years direct B2B sales or business development experience in a role requiring personal pipeline management and commercial agreement closure
1-2 years agent network recruitment, distribution partner onboarding, or indirect channel sales in fintech, mobile money, or financial services
1+ years consultative or solution-based selling — experience conducting structured discovery conversations rather than product-led pitches
1+ years CRM management — daily use of a CRM platform as a deal management and forecasting tool (HubSpot or equivalent)

Desired Experience
1+ years early-stage, founding, or lean-team commercial environments with limited infrastructure support
Experience preparing QBR materials or account review documentation for client meetings

Must have skills
Consultative discovery Commercial pipeline management Verbal communication Written communication Resilience and activity discipline Relationship management Presentation skills Zimbabwe payment ecosystem B2B sales process
Good to have skills
Analytical thinking

TO APPLY
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