Customs Clearance Tracking Specialist

Background

Level Field Consulting is pleased to announce multiple job opportunities in Lusaka, Zambia, on behalf of a reputable client in the manufacturing and distribution industry. As the company expands its operations, it seeks dedicated, hardworking, and customer-focused professionals to join its growing team. These full-time roles offer a chance to contribute to a dynamic environment that values efficiency, teamwork, and professional growth.

Responsibilities

• Monitor and track imported shipments from dispatch through customs clearance to final delivery.
• Liaise with clearing agents, transporters, suppliers, and internal departments.
• Ensure timely submission and follow-up of customs clearance documentation.
• Provide regular shipment status updates to management.
• Monitor customs declarations, assessments, duties, and clearance requirements.
• Identify and resolve potential clearance delays or problems.
• Maintain accurate records of import shipments and customs documentation.
• Coordinate movement of cleared goods to company premises and ensure proper filing of documents.
• Prepare comprehensive shipment and customs clearance status reports.

Qualifications and Requirements

• Diploma in Customs & Clearing/Forwarding, Logistics, Supply Chain Management, International Trade, or related field.
• Bachelor’s degree or relevant professional qualification is an advantage.
• 2–4 years of experience in customs clearance, freight forwarding, import/export, or logistics.
• Good understanding of Zambia Revenue Authority (ZRA) customs procedures.
• Familiarity with ASYCUDA World, customs documentation, HS Codes, and import/export procedures is beneficial.
• Strong follow-up, communication, attention to detail, and record-keeping skills.
• Ability to work effectively under pressure and meet strict deadlines.

General Requirements for All Positions

• Demonstrate professionalism, reliability, and a strong work ethic.
• Exhibit excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Possess strong organizational and time-management capabilities.
• Willingness to thrive in a fast-paced manufacturing and distribution environment.

Responsibilities

• Monitor and track imported shipments from dispatch through customs clearance to final delivery.
• Liaise with clearing agents, transporters, suppliers, and internal departments.
• Ensure timely submission and follow-up of customs clearance documentation.
• Provide regular shipment status updates to management.
• Monitor customs declarations, assessments, duties, and clearance requirements.
• Identify and resolve potential clearance delays or problems.
• Maintain accurate records of import shipments and customs documentation.
• Coordinate movement of cleared goods to company premises and ensure proper filing of documents.
• Prepare comprehensive shipment and customs clearance status reports.

Skills

• Strong follow-up skills
• Communication skills
• Attention to detail
• Record-keeping skills
• Ability to work effectively under pressure
• Ability to meet strict deadlines
• Professionalism
• Reliability
• Strong work ethic
• Excellent interpersonal skills
• Ability to work independently
• Ability to work collaboratively within a team
• Strong organizational skills
• Time-management capabilities

Qualifications

• Diploma in Customs & Clearing/Forwarding, Logistics, Supply Chain Management, International Trade, or related field.
• Bachelor’s degree or relevant professional qualification is an advantage.
• Familiarity with ASYCUDA World, customs documentation, HS Codes, and import/export procedures is beneficial.

How to Apply

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates are invited to submit the following documents:

• Application letter clearly stating the position applied for.
• Detailed Curriculum Vitae (CV).
• Certified copies of academic and professional certificates.

Please note that the application deadline is 15 September 2026. Only shortlisted candidates will be contacted for further steps.