Sales Representative: Parts - Isuzu Kimberly

Job Title: Sales Representative and Administrator - Service Advisor

Company: Motus Isuzu Kimberly

Job Summary:

We are seeking a dynamic and motivated individual to join our team in a dual role of Sales Representative and Administrator - Service Advisor for our Commercial business in Kimberley. In this role, you will be responsible for driving sales of parts products to new and existing customers and you will be responsible for providing exceptional customer service to clients, scheduling service appointments, and maintaining accurate records. The ideal candidate will have excellent communication skills, a strong sales background, and a passion for building relationships with customers in the automotive industry.

Key Responsibilities:- Meet and exceed sales targets and goals set by the company
- Identify and pursue new business opportunities within the assigned territory
- Provide exceptional customer service and support to customers
- Collaborate with the parts department to ensure proper inventory levels and product availability
- Maintain accurate and up-to-date sales records and reports
- Stay informed about industry trends, market conditions, and competitor activities
- Interact with clients in person, over the phone, and via email to schedule service appointments
- Provide status updates to clients on their service appointments and answer any questions or concerns they 
  they may have
- Maintain accurate records of all service appointments, including client information, vehicle details, and   service provided
- Coordinate with the service department to ensure that all appointments are scheduled efficiently and         completed in a timely manner
- Process payments and handle billing inquiries with customers
- Assist with resolving any customer complaints or issues in a professional and timely manner
- Collaborate with the service team to ensure the overall success of the department

Qualifications:
- High school diploma or equivalent; college degree preferred
- Minimum of 2 years of sales experience in a customer service or administrative role, preferably in the automotive industry or   related  field
- Strong communication and interpersonal skills
- Solid understanding of sales techniques and strategies
- Ability to work independently and as part of a team
- Proficient in Microsoft Office applications and other computer software
- Valid driver's license and clean driving record