Clean rooms / suites, as assigned, which includes but is not limited to, making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.
Report all technical issues in rooms / public areas and back of house to HSK Coordinators and Floor Supervisors.
Follow up on Daily, Weekly, Fortnightly, Monthly, Quarterly, Annually & Bi – Annually tasks and deep cleaning program.
Responsible for the up keeping and proper use of HSK Trolleys, Cleaning Materials and Equipment
Clean all public area of the hotel, which includes but is not limited to, Lobby, Offices, Corridors, toilets.
Strip dirty linens / towels and remove used amenities from room/suite and replace them
Thoroughly clean sinks, toilets, urinals, mirrors, countertops, walls, vents and floors with specifically assigned cleaning agents. Dispose of trash
Dust all furniture and pictures, clean all windows and glass, and vacuum public areas
Vacuum and dispose of trash in office areas
Setting up of Check maid cart for supplies / Linen, stock as needed, emptying bins and dirty linen and ensuring proper storage at the end of shift.
Greet guests immediately with friendly/sincere acknowledgement.
Respond to special requests by guests (such as providing extra amenities or service time requests)
Supportive Functions:
Complete all duties as assigned
Keep work area neat and organized
Provide customer service to guests, including information about hotel services, activities and local attractions.
Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department
Assist co-workers, as requested.
Any other cognate duties that may be assigned to you by your superior.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
Ability to arrive to work on time and when scheduled.
Physically able to move large objects such as: carts, large bags of linen, ironing board.
Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
Ability to read and recognize room/suite numbers.
Ability to communicate effectively with guests and team members verbally or in written form.
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
Knowledge of chemical cleaning agents and operation of various cleaning equipment
Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time
Ability to understand and follow directions, and perform job functions with limited supervision.
Originally posted on WakandaJobs.com - Source: www.wakandajobs.com
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