Executive Suites & Spa is a 3-star boutique hotel in Letlhakane, where our trademark is cleanliness, exceptional guest experience, and warm hospitality.
We are seeking an experienced Front Desk Receptionist-a charismatic, proactive guest relations expert passionate about creating outstanding first and lasting impressions for our local and international guests.
This role requires a self-managing professional who communicates with excellence, values guest feedback, and efficiently manages front-desk operations.
The ideal candidate is a natural problem-solver, a supportive team player, and a positive individual dedicated to our company's success and growth.
- Type: full-time
- Location: Letlhakane
- Category: Hospitality
- Closing Date: 202 •••••• 31
Key Responsibilities
- Creating outstanding first and lasting impressions for our local and international guests.
- Communicating with excellence.
- Valuing guest feedback.
- Efficiently managing front-desk operations.
- Problem-solving and supporting the team.
Requirements
- Education: Certificate or Diploma in Hospitality Management, Front Office Operations, Tourism, or a related field.
- Experience: Minimum 1-2 years of experience in front office or customer service roles (hospitality experience preferred).
- Communication: Fluent in English and Setswana with excellent verbal and written communication skills.
- Computer Skills: Proficient in Microsoft Office (Excel, Word) and comfortable using hotel management/booking software.
- Personal Attributes: Exceptional grooming standards, a friendly personality, high integrity, and the ability to work under pressure in a fast-paced environment.
- Salary A competitive salary commensurate with qualifications, experience, and value addition to the business.
- We offer an attractive remuneration package, including Medical Aid Benefit (50% company contribution), with the remaining 50% contributed by the employee.
How to Apply
Apply by email: re•••••••••@••••••.bw
