Key Accounts Sales Manager

Key Responsibilities:

• Develop and execute account plans for assigned key customers.
• Achieve monthly, quarterly, and annual sales targets.
• Negotiate commercial agreements, pricing, promotions, and trade terms.
• Build strong relationships with key decision-makers within customer organizations.
• Monitor customer performance, sales trends, and market opportunities.
• Coordinate with marketing, supply chain, finance, and customer service teams to ensure excellent account management.
• Manage promotional activities and evaluate their effectiveness.
• Resolve customer issues and ensure timely follow-up.
• Prepare regular sales forecasts and account performance reports.
• Identify opportunities for new product listings and business expansion.
• Follow payment collections and keep healthy ageing report.

Qualifications:

• Bachelor’s degree in business administration, Marketing, Sales, or related field.
• Minimum 5 years of sales experience, preferably in FMCG or consumer goods.
• Experience managing modern trade and key accounts.

Skills and Competencies:

• Strong negotiation and relationship management skills.
• Commercial and financial acumen.
• Excellent communication and presentation skills.
• Analytical and problem-solving abilities.
• Leadership and team collaboration skills.
• Proficiency in Microsoft Excel and ERP/CRM systems.

Key Performance Indicators (KPIs)

• Sales revenue achievement.
• Gross margin performance.
• Account growth percentage.
• New product listings.
• Collection and payment compliance.
• Customer satisfaction levels.

Location: Tema, Ghana

Salary: Attractive