Minimum requirements:

• Matric Certificate (3-year degree preferable)
• Server and Endpoint Administrator qualification (and applicable industry relevant certification)
• 3+ years demonstratable experience in a Systems Administration role
• Experience in a maintaining and troubleshooting IT operations within a secure Windows corporate network environment, including Microsoft 365, local and cloud-based systems, and complex networking including advanced next generation firewall competencies.
• A minimum of 3 years’ experience with backups and disaster recovery processes.
• Expert in desktop and server support
• Proven experience with IT Framework and Compliance Governance
• Ability to manage vendors, licensing, renewals, procurement and align with the allocated budget.
• Ability to engage with executives, providing clear feedback in respect of risks, incidents, projects and system health.
• Excellent understanding of cyber security principles, risk management, backups, disaster recovery, compliance, access control and business continuity.
• Previous experience in a regulated or professional services environment will be advantageous.
• Previous management or supervisory experience will be advantageous.
• Strong written and verbal communication skills in English and Afrikaans will be advantageous.
• High level of responsiveness (Sense of urgency with every task)
• Driver’s License (non-negotiable)
• Ability to remain at work after hours, work on weekends where required as no downtime can be accommodated during business hours.
• An enthusiastic tinkerer, with tangible results
• Attention to detail and accuracy
• Fast Learner
• Technically strong, but able to think from a business perspective.
• Calm under pressure, especially during incidents or outages.
• Able to prioritise effectively when multiple issues compete for attention.
• Comfortable challenging vendor recommendations where required.
• Strong in documentation, reporting and follow-through.
• Able to explain technical matters clearly to non-technical stakeholders.
• Detail-oriented, structured and accountable.
• Proactive in identifying risks, weaknesses and improvement opportunities.
• Able to lead, mentor and support IT staff.
• Professional, trustworthy and able to handle confidential information responsibly.