• • Financial Management: Direct P&L oversight, budgeting, cost-control, and collaborating on pricing strategies to maximize profitability.
  • Guest Experience: Driving service standards and addressing escalated issues to protect the property’s reputation and brand.
  • Operational Excellence: Ensuring facility maintenance, compliance with health and safety regulations (like the OHS Act), and inter-departmental efficiency.
  • Team Leadership: Mentoring department heads, hiring, training, and building positive employee culture

Requirements:

Matric
Previous experience as a GM or Assistant GM in a Hotel
Relevant hospitality qualification