In order to be considered the following is required:
- 5+ years managing a business unit with P&L responsibility (leisure, hospitality, FEC, fitness groups, multi-unit retail), including 2+ years as the no.1 on site
- Builder track record: has personally launched or rebuilt something - a venue, a department, a sales function, a reporting system. Not just maintained what existed
- Provable revenue growth: can state specifics “it was X, it became Y in Z months, through these actions” and back it with references
- Personal B2B sales experience: has personally brought in corporate / school contracts, not only managed a sales team
- Has led teams of 15+ (direct and indirect), including dismissals
- Financially literate: reads P&L and cash flow, understands VAT, debtors / creditors
- Hands-on owner of booking / POS / CRM systems (selection or implementation experience is a plus)
- Available on weekends, school holidays and public holidays - the venue's peak trading days
Responsibilities:- Sales first: leads the sales team: schools, corporates, birthday parties, groups, partnerships. Sets realistic targets and can personally show a salesperson how to close a deal
- Money and administration: Works hand-in-hand with the accountant: payables, debtors, cash flow, VAT, banking. Does not do the bookkeeping but no number is ever a surprise
- Systems: Online booking, POS, CRM, payment gateways - owns them and keeps them working
- People: Sets written tasks with deadlines, follows up, hires and dismisses. The Venue Manager (front-of-house) reports to the General Manager
- Problem: Sees risks before they become fires: seasonal dips, equipment downtime, key-staff departures, cash gaps
The successful candidate must be capable of running the venue as though it were their own business while maintaining disciplined control over financial performance, operational standards and team productivity.
This is an opportunity for a commercially astute, hands-on leader who combines entrepreneurial thinking with operational discipline and is motivated by creating, growing and scaling a successful business.
Information displayed above not limited to advertisement
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
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