Customer Service Officer

Customer Service Officer
Location: Kariba
Department: Operations

We are looking for a dynamic and customer-focused Customer Service Officer to join our team. The successful candidate will be responsible for processing customer transactions accurately and efficiently, promoting our products and services, driving sales growth, and delivering exceptional customer service.

Key Responsibilities
Process remittance transactions accurately and efficiently.
Promote company products and partner services to drive sales and customer growth.
Build and maintain strong customer relationships.
Educate customers on products, services, and digital self-service platforms.
Conduct market and competitor analysis and identify new business opportunities.

Requirements
At least 2 years experience in sales or customer service role within the financial services sector.
Proficiency in Microsoft Office.

TO APPLY
If you are passionate about customer service, sales, and making a difference in the financial services industry, we invite you to apply.
Click here to apply