Customer Service and Administrative Executive

Full Time 1 week ago Ghana

Employment Information

Job Level Experienced Professional

Open Positions 1

Applicants 0

Salary ZMW2,863 - ZMW3,341 /monthly

Job Type Full Time

Location Ghana, Ghana

Apply Before Aug 29, 2026

Responsibilities:

Customer Service:

Handle customer inquiries, complaints, and requests promptly through phone, email, social media or in-person.
Maintain strong relationships with customers by providing accurate information and solutions.
Record and track customer feedback to ensure continuous service improvement.
Follow up with customers to ensure satisfaction and resolve outstanding issues.

Administrative Duties:

Manage office correspondence including emails, phone calls, and official documents.
Organize and maintain filing systems (digital and physical) for easy retrieval of records.
Assist in preparing reports and other office documentation.
Coordinate schedules, appointments, and meetings for customers and staff.
Maintain office supplies inventory and liaise with vendors as required.

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