Customer Relations Administrator | Customer Experience | Telematics & Operational Support

Full Time 2 months ago Cape Town, South Africa

Employment Information

Passionate about delivering exceptional customer experiences and building strong, sustainable client relationships within fast-paced operational environments.

Experienced in customer support, CRM management, complaint resolution, administrative coordination, and telematics support, with a strong focus on service excellence and operational efficiency.

Key strengths include:

  • Customer Relationship Management
  • Customer Experience & Retention
  • CRM & Database Management
  • Complaint Resolution & Escalation Handling
  • Telematics & Fleet Management Support
  • ISITE / Portal Support & Reporting
  • Cross-functional Collaboration with Sales & Operations
  • Administrative Coordination & Reporting

Strong interest in:

  • Customer Success & Service Excellence
  • Fleet Management & Telematics Systems
  • Operational Support & Reporting
  • Process Improvement & Customer Retention
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