Compliance and Support Team Leader – Ethics and Independence

Summary of role

We are looking for a dynamic and experienced Team Leader to join our Compliance Monitoring Team within the Global Ethics and Independence department in Mauritius. This pivotal role involves leading a dedicated team to ensure our compliance monitoring processes are not only effective but also align with global standards and regulatory requirements. The ideal candidate will possess strong leadership qualities, a strategic mindset, and a deep understanding of compliance and ethical standards.

The role is positioned as a practical operational lead, ensuring that work delivered by the team is accurate, timely, complete, properly documented and aligned with Global Ethics & Independence.

Roles and Responsibilities

• Gain a robust knowledge of BDO's independence technical manual and independence tools to provide support to the Global Ethics & Independence team and BDO firms.
• Participate in the management and creation of processes for the day-to-day operations of the department based in Mauritius.
• Provide operational guidance, coaching, and technical support to team members, promoting accountability, collaboration, and adherence to established procedures.
• Maintain team trackers, logs, dashboards, reports, and management information to ensure visibility of workload, performance, progress, quality, and risks.
• Identify opportunities to improve efficiency, consistency, quality, and service delivery through process simplification, standardisation, and enhanced controls.
• Work closely with other BDO Global team members and assist as and when required.
• Support the preparation and review of management reports, performance metrics, operational summaries, and other reporting required by management and stakeholders.

Qualifications and Requirements

• Bachelor’s degree or equivalent qualification in Business Management, Accounting, Compliance, or a related field.
• Minimum 3 years of experience in an operational, compliance, risk, or business support environment.
• Minimum 1–2 years of experience in a supervisory, team lead, or people management role.
• Experience managing service delivery against deadlines, KPIs, SLAs, and quality standards.
• Experience in stakeholder management and coordinating activities across multiple teams and jurisdictions would be advantageous

Skills

• Strong leadership and people management skills, with the ability to allocate work, monitor performance, coach team members, and promote accountability.
• Strong ownership and accountability for team deliverables, ensuring work is completed accurately, timely, completely, and supported by appropriate documentation.
• Excellent planning, prioritisation, and organisational skills, with the ability to manage competing workloads, deadlines, and resource allocation effectively.
• Strong review and quality control skills, with the ability to identify errors, challenge outputs constructively, and ensure compliance with established procedures and standards.
• Strong analytical and problem-solving skills, with the ability to assess risks, make sound decisions, and escalate issues appropriately.
• Continuous improvement mindset, with the ability to identify opportunities to enhance efficiency, consistency, quality, controls, and service delivery.
• Strong communication and stakeholder management skills, with the ability to provide clear guidance, feedback, updates, and support to team members and stakeholders.
• Excellent written and spoken English, being the primary working language of the Global Office.
• Strong proficiency in Microsoft Office applications, particularly Excel; knowledge of Power BI and PowerPoint would be advantageous.
• Knowledge of the IESBA Code of Ethics, independence requirements, ethical standards for auditors, or related regulatory frameworks would be beneficial.