Introduction We are seeking a highly skilled and results-driven Business Optimisation Specialist to join our team. This senior role is critical in driving operational excellence, strengthening compliance, and enhancing service delivery across our test...
Minimum Requirements
- 5–8+ years’ senior experience in operations or process improvement within a regulated environment
- Strong understanding of test centre operations and processes
- Proven track record of delivering measurable operational improvements
- Experience in identifying and implementing new value-adding initiatives advantageous
- Valid driver’s licence
Qualifications
- Diploma/Degree in Operations Management, Industrial Engineering, Business Management, Quality Management, or similar will be advantageous
- ISO / Quality / Audit exposure advantageous
Key Skills & Competencies
- Advanced process mapping and SOP development
- Strong analytical and problem-solving ability
- Strong governance and compliance mindset
- Excellent stakeholder management and influencing skills
- Commercial awareness and innovation mindset
- Strong communication skills (verbal and written)
- Ability to manage multiple priorities in a fast-paced environment
Key Success Measures
- Reduction in errors, rework, and non-conformances
- Improved turnaround times and customer experience
- Increased operational throughput
- Improved audit outcomes
- Cost savings through efficiency improvements
- Successful implementation of new services and revenue growth
Working Conditions
- Based at Head Office in Rosslyn Pretoria with regular travel to test centres
- Occasional after-hours work may be required to support operations and project rollouts
As part of our commitment to transformation and in line with our approved Employment Equity Plan, preference will be afforded to suitably qualified candidates from designated groups.
