AI, Automation & Acquisition Administration Officer

Full Time 1 day ago Nairobi, Nairobi

Employment Information

Tasks

Acquisition Admin and CRM Support

  • Prepare eligibility /admin documents for the proposals
  • Support signature and kick-off processes.
  • Due diligence and capacity assessment processes.
  • Maintain acquisition knowledge assets, templates and repositories.
  • Support CRM data quality assurance and data entry during peak periods, maintain expert and part-ner databases, and contribute to data analytics.

AI & Process Automation in Acquisitions

  • Develop, test, deploy and improve AI agents together with business users, using Microsoft Copilot Studio.
  • Build workflows using Power Automate and the Power Platform ecosystem.
  • Analyse Business Development and other institutional processes, identify inefficiencies and au-tomate them.
  • Document and maintain solutions and contribute to Swisscontact's AI and automation standards.
  • Collaborate closely with the AI & Power platform Expert in the Technology team to ensure scalable and secure implementation.

Requirements

  • Bachelor or higher in Computer Science, Business Information Systems, AI Management, Digital Business or related field.
  • 3 or more years of general professional work experience is an asset.
  • Genuine enjoyment of administrative and organisational work, particularly document management, coordinating activities, and ensuring smooth and accurate processes.
  • Hands-on experience with Microsoft Power Platform and Copilot Studio.
  • Comfort working with CRM systems, built on Microsoft Dynamics 365 is a plus.
  • Strong attention to detail, especially with legal documents and data, and ability to manage coordination/admin tasks under time pressure.
  • Analytical mindset, with the ability to translate business requirements into technical solutions.
  • Proficiency in MS Office applications Word, Excel, PowerPoint, SharePoint.
  • Excellent spoken and written English skills C2. French and Spanish are an asset.
  • Strong communication skills, comfortable working with both business and technical stakeholders.
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